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In today's webinar, presenter Rachel Klein discusses running a directory in Church Windows. She emphasizes the importance of the "Include on Directory" checkbox, stating that it must be checked for individuals to appear in the directory. Rachel notes that she frequently receives calls about missing entries, often due to this box being unchecked. She mentions that the location of this setting may vary, as users can rearrange individual fields, but it is generally found at the top of the screen. Ensuring this checkbox is checked is essential for displaying the intended names in the printed directory.