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In this tutorial, the presenter demonstrates how to create a professional customer complaints record using a star.xlsb file that supports macros while maintaining a compact size for handling many records. The file consists of two sheets: one for records and another for supplier information. A chart visualizes complaint evidence for each supplier. To standardize date formats across cells, data validation is employed. The presenter guides viewers through selecting data validation, applying it to date cells, and copying it across the sheet. Key formulas introduced include the MONTH function to extract month values and a formula to calculate the quarter, with cell formatting adjustments for clarity. Additionally, a formula calculates the number of days between dates.
