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In this video tutorial, Leah from Manuscript Manager explains how to access and edit email templates. She starts by navigating to the editorial office's configure section, then to the templates tab page, where viewers can find the master default templates used by the Manuscript Manager system. These templates are automatically generated for various stages of the manuscript submission and review process and are sent on behalf of the journal or editor based on their permissions. Leah highlights that if any template needs customization, users can easily modify it during the tutorial.