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[Music] hi everyone Im Russell Hendrickson CEO with practical Data Solutions and thanks for joining me for PDS dashboard of the month todays dashboard of the month is the PDS patient satisfaction dashboard and this is kind of a fun visualization thats really taking data from your surveys and reformatting it for quick easy identification and communicating some main ideas the first thing youll notice right away is the two very large metrics at the top and we really feel of all the patient survey questions these are the two that the practice should be most focused on one would the patient recommend the physician and how do they feel about the physician because if theyre not happy if the physicians scoring low theyre not recommending you they might even be saying bad things about you which ultimately means youre going to lose patience or youre not going to get other referrals into the practice the second area same kind of question would they recommend the practice or the group and
