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telephonic conversation on cancel booking hot hi welcome to astor group of hotels i am nitin how can i help you i booked a family room for 28th of this month i want to cancel that any problem sir nothing related to you sir but ing to our policy if you cancel a room two days before you would need to pay 10 percent of the entire amount yes i am aware of that ok sir may i know your name please javi geitz a moment sir yes show so sir you booked a family room for 28 and for three nights right yes so sir you would need to pay 170 as the fee you have my card details you can deduct from there okay sir yeah approved thank you sir please like share and subscribe for more conversational videos [Music]
