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you welcome my name is Brad Prater Im with DWD Technology Group and in todays video Im going to show you how to track changes made to customer records in AR customer maintenance have you ever come across a customer record and noted that a an address had changed the name had changed phone number salesperson any number of things and wondered wonder who made that change and I wonder when it was made well Im going to show you the steps that you can take to keep track of that information and then how to access that information once its being kept track up the first thing you need to do is go into your accounts receivable module into the setup folder and go into the options task from there youll go to the history tab and right up here in the upper left is the customer audit section first thing you want to do is determine what changes you would like to track your choices are none all deletions additions and changes our recommendation is if you go ahead and keep track of all of your cha
