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there may be times when you need to reset a password for a user either because theyamp;#39;ve forgotten their old password or because theyamp;#39;ve made too many attempts to log in using an incorrect password this is done by an administrator in the setup area click modules and open the user records locate the user that you wish to work with in this case notice that david stone is inactive when a user logs in too many times with an invalid password the system will automatically mark them as inactive as a security measure so weamp;#39;ll open that record make him active again and weamp;#39;ll go ahead and change the password click ok and save and close give the user the new password that you enter and ask them to please change it again or if you like you could click on this change password check box and that will prompt him to immediately change the password the next time he logs into the system
