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In this tutorial from WP Event Manager, the host explains how to troubleshoot the issue of not receiving registration confirmation emails. To begin, users should access their event platform and navigate to the event registrations section through the left sidebar. They need to check if the attendee email field exists; if not, it should be created and marked as required. Following this, users should go to event registration settings to review the "new registration default status" and "new registration notification status." The default status may be set to "new," while the notification status should be changed to "confirmed," ensuring that notifications are sent correctly.