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In this mini writing workshop, Louis discusses the nuances of composing effective business letters, particularly focusing on delivering bad news, such as rejection letters. He emphasizes that while writing these letters can be uncomfortable, maintaining professionalism and courtesy is essential. Using the example of a rejection letter to a job applicant, Louis suggests acknowledging the candidate's impressive background while clarifying that the role has been filled by another individual. He aims to provide helpful tips to make the process smoother and less unpleasant, ultimately guiding viewers towards crafting professional communication in difficult situations.