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How do I make an official complaint about a company?

You can complain to a private sector ombudsman if you have an unresolved complaint about a commercial business that is a member of the ombudsman scheme. You might need a letter from the trader saying you couldnt sort out the problem - this is called a letter of deadlock.

How to file a complaint against a financial company?

File a complaint about a financial institution Contact the branch manager, the customer service hotline, or the institutions website. Use this sample complaint letter as a guide to help you explain the problem and how you want the bank to fix it. Provide copies of receipts, checks, or other proof of the transaction.

How to file a complaint against an investment company?

About the Complaint Process For details, visit the DFPI File a Complaintopens in a new window webpage or contact us at Ask.DFPI@dfpi.ca.gov or call toll-free at (866) 275-2677. DFPI forwards the complaint: Once submitting your complaint, the DFPI will send your complaint to the company for review.